Privacy policy

Privacy Policy

1. Information on the Collection of Personal Data and Contact Details of the Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below we explain how we process your personal data when you use our website.
Personal data means any information relating to an identified or identifiable natural person.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Ireland) is:

Lanzura.com
Email: info@lanzura.com

The controller is the natural or legal person who determines the purposes and means of the processing of personal data.

1.3

For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. An encrypted connection can be recognised by “https://” and the lock symbol in your browser.

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2. Data Collection When Visiting Our Website

When you visit our website for informational purposes only, we collect the data that your browser transmits to our server (“server log files”):

• Visited website

• Date and time of access

• Amount of data transferred

• Referring URL

• Browser type and version

• Operating system

• IP address (where possible, anonymised)

Processing is carried out pursuant to Art. 6(1)(f) GDPR, based on our legitimate interest in ensuring the stability, security and functionality of the website.
This data is not merged with other data sources and is only reviewed in cases of suspected unlawful use.

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3. Cookies

We use cookies to make our website user-friendly and to enable certain functions. Cookies are small text files stored on your device.

Cookies may be:

• Session cookies, which are deleted after your visit, or

• Persistent cookies, which remain stored to recognise your browser on future visits.

Where cookies are strictly necessary, processing is based on Art. 6(1)(f) GDPR.
Where cookies are used for analytics, marketing or tracking, processing is based on your consent (Art. 6(1)(a) GDPR).

You may manage or withdraw your consent at any time via your browser settings or cookie banner.
Disabling cookies may limit website functionality.

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4. Contacting Us

When you contact us by email or contact form, personal data is processed solely for handling your request.

• Legal basis: Art. 6(1)(f) GDPR

• If related to a contract: Art. 6(1)(b) GDPR

Your data is deleted once your inquiry has been fully resolved, unless statutory retention obligations apply.

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5. Data Processing for Account Creation and Contract Execution

We process personal data necessary for order processing and customer account creation pursuant to Art. 6(1)(b) GDPR.

Customer accounts may be deleted at any time by contacting us.
After completion of the contract or deletion of the account, data is restricted and deleted following applicable legal retention periods.

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6. Use of Personal Data for Direct Marketing

6.1 Newsletter Subscription

When you subscribe to our newsletter, we process your email address based on your consent (Art. 6(1)(a) GDPR) using a double opt-in procedure.

You may unsubscribe at any time via the link in the newsletter or by contacting info@lanzura.com.

6.2 Newsletter for Existing Customers

If you provided your email address during a purchase, we may send emails about similar products based on Art. 6(1)(f) GDPR and Regulation 13 of the ePrivacy Regulations (Ireland).

You may object at any time, free of charge.

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7. Data Processing for Order Fulfilment

To fulfil orders, we share personal data with delivery and payment service providers pursuant to Art. 6(1)(b) GDPR.

Payment Providers

PayPal
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg
Processing may include fraud prevention and credit checks.

SOFORT (Klarna)
SOFORT GmbH, Klarna Group

Each provider processes data under its own privacy policy.

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8. Review Reminders

If you have given consent, we may send a one-time review reminder email.
Legal basis: Art. 6(1)(a) GDPR.
Consent may be withdrawn at any time.

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9. Social Media Plugins (Shariff Method)

We use social media plugins with the Shariff solution, meaning no data is transferred to social networks unless you actively click the plugin.

Platforms used:

• Meta (Facebook, Instagram)

• Google

Processing occurs in accordance with the respective platform privacy policies.

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10. Online Advertising

10.1 Google DoubleClick

Used to display relevant ads and measure effectiveness, subject to user consent (Art. 6(1)(a) GDPR).

10.2 Google Ads Conversion Tracking

Used to measure advertising success. Cookies expire after 30 days.
You may opt out via browser settings or Google Ads preferences.

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11. Web Analytics – Google Analytics

We use Google Analytics with IP anonymisation.
Processing is based on your consent (Art. 6(1)(a) GDPR).

You may prevent tracking by installing:
https://tools.google.com/dlpage/gaoptout

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12. Retargeting and Remarketing

We may use:

• Meta (Facebook) Pixel

• Google Ads Remarketing

These tools are only activated with your consent.
You may opt out at:
https://www.aboutads.info/choices/
https://www.google.com/settings/ads

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13. Rights of Data Subjects

Under the GDPR, you have the right to:

• Access (Art. 15)

• Rectification (Art. 16)

• Erasure (Art. 17)

• Restriction (Art. 18)

• Data portability (Art. 20)

• Withdraw consent (Art. 7(3))

• Lodge a complaint with the Irish Data Protection Commission

Right to Object

You may object at any time to processing based on legitimate interests or direct marketing.

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14. Data Retention

Personal data is stored only for as long as required by statutory retention obligations or as necessary for contract performance.
After expiry, data is securely deleted.